About Settle
The case study describes Settle as a charity established in 2015, supporting young people moving into their first homes from the care system.
Settle case study
A clearer path for people to grow
A career progression and pay framework helped an award-winning charity formalise development as its team grew.
The challenge
A growing team
Settle approached the team in late 2020, after growing to 12 people, and wanted formal career development and salary progression to support attraction and retention.
The work described
Build a fairer, clearer framework
Three salary bands per role
The provider designed salary bands linked to achievement of role competencies, giving the organisation a framework for development.
Competitor salary benchmarking
Salary data from key competitors informed the pay-scale recommendations.
A performance appraisal process
The team designed and implemented a process to assess competencies and support management performance.
Client perspective
A framework built to support the next step
Rich Grahame says the framework directly helped improve retention and attract new talent by giving people a clearer progression path.
Rich GrahameCEO and Co-Founder, SettleOngoing support
Keep the framework useful as needs change
The case study says the relationship continued on a retained basis, maintaining the framework and providing ad-hoc HR support.
The source describes qualitative outcomes and does not publish measured before-and-after results.