About Creative Access
The case study describes Creative Access as a social enterprise supporting people from under-represented groups to access opportunities and training in the creative industries.
Creative Access case study
People practices connected to purpose
A growing social enterprise wanted HR foundations and people support that reflected its mission and helped managers lead well.
The challenge
A growing organisation
When it approached the provider, Creative Access had 25 staff and wanted HR practices aligned with its mission, standard policies and procedures, support for people managers and a main contact for staff questions.
HR Partner work
Practical foundations and day-to-day support
An engaging induction
Work with the senior leadership team on induction and new-starter administration.
Clearer people processes
Support with terms and conditions, leavers’ documents and preparing information for payroll.
A People Partner and team
Strategic and operational HR advice, with a wider team supporting day-to-day people processes.
Client perspective
Support that made room for the bigger picture
Bibi Hilton describes onsite visits, day-to-day people-management help and project work, and says the People Partner helped align HR practices with the organisation’s mission and values.
Bibi HiltonCEO, Creative AccessA qualitative account
More confidence in the everyday
The existing page describes improvements in onboarding, HR issue resolution, team well-being and development. It does not publish dates or quantified before-and-after measures.